The Three Rs That Keep The Outsourcing Tide Flowing - Ratings, Reviews And Relationships

If you are looking for a long-term outsourcing solution, then the best way to do that is to find one good worker and continue working with them on your future assignments. Even though it seems simple, when you go into the nitty-gritty of employing freelancing outsource professionals, you will find that it is a difficult job. You need a lot of things - commitment, devotion, quality, ingenuity, good price, etc. It is not always that you will hit the jackpot when you are looking at getting work from someone whom you have never met and probably know nothing about their geographical or social position.

That is the reason why once you get a good person to do your job, you must go all out to retain him or her on your outsourcing payroll.

How do you do that- There are three important Rs to remember here.

Ratings

Once a particular assignment is over, you get a chance to rate the professional. This is usually a ten-star rating system on most freelance websites, while even some forums have this system. Don't forget to rate the employee for their good work. For you, it is more important to rate people for their good work than for their bad work. You won't work again with someone who has ruined your project anyway. But when someone does a good job and you commend that with a good rating, they will be happy and inspired to work with you again.

Reviews

Reviews work in the same way as ratings. Only, these are much more elaborate because you say what you feel in words. You could be as upfront here as you like, and don't hold back on mentioning something that you liked. For outsourcing professionals, both ratings and reviews mean a lot - it is akin to having outstanding achievements marked on the résumé of an offline professional.

Relationships

It is also a good idea to have a friendly and frank rapport with a professional who has done a good job for you. Remember that you probably need them more than they need you because there is no dearth of jobs for them. Being a little casual and non-imposing in your communication helps. However, at times, you might need to draw the line, but do so subtly as long as it helps.


The 'employer' in you should hide till absolutely necessary.